Shipping policy

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Shipping Time
Standard delivery takes 7–15 business days depending on your location.

Shipping Cost
Free shipping on all orders over $50. Orders below $50 have a flat shipping fee of $4.99.

Tracking
Once your order ships you'll receive a tracking number by email. Use it to follow your order.

Delays
We are not responsible for delays caused by customs or shipping carriers. If your order hasn't arrived after 20 business days contact us at pawdex.sto@gmail.com.

Lost or Stolen Packages
If your package is marked delivered but not received, contact us within 7 days and we'll investigate.

Contact
pawdex.sto@gmail.com